All customer-service topics
Terms and conditions
The agreements around buying and reading books.
Draft
This is a draft text. A lawyer still has to check it and it is not final. No rights can be derived from it.
What you buy
You get the right to read the book you bought in the BookWallet app and online, through your own account.
Payment and delivery
After payment the book is in your bookshelf. More explanation is under Paying and under DRM and reading.
Withdrawal and complaints
You can read about withdrawing from digital books under E-book withdrawal. For a complaint, reach us through Contact.
The final terms will follow after a lawyer has checked them.